How Our Privacy Policy Applies
Our Privacy Policy covers data connected with your account journey, including contact details, login records, device information, messages sent to support and references created when you use DANA, OVO, GoPay or QRIS. We may use these records to confirm an account step, detect unusual access, match
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a payment status or respond to a receipt question. We do not need the same data for every action, so collection should relate to the service request you make. Bank transfer and virtual account references may also appear when you select those routes. Where local law
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permits, we provide access according to the rules that apply to your Indonesian location. If a request concerns another person’s account, we may ask for enough detail to protect that account before responding.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.